Privacy notice
How we handle your information.
This notice explains what personal information Oparas Ltd collects through this website and when you contact us, why we use it, and the rights you have. Last updated 11 October 2026.
Who we areData controller
Oparas Ltd is the data controller for the information described in this notice. ProxIsle is a product of Oparas Ltd.
Registered in England and Wales, company number 15207126. Registered office: Renold Building, 81 Sackville Street, Manchester, M1 3NJ.
For anything about your personal information, email team@oparasuk.com.
What we collectAnd where from
When you email us. Your name, email address, organisation, role and anything you include in your message. The contact form on this site does not send or store anything itself. It only prepares an email that you choose to send from your own email account.
When you visit the site. We do not use analytics, advertising or tracking cookies. Our hosting provider may keep standard server logs, such as IP address, browser type and the pages requested, for security and to keep the site running. The site loads typefaces from Google Fonts, which means your browser connects to Google's servers and shares your IP address with Google.
Browser storage. This site does not set cookies.
Why we use itPurposes and lawful bases
| Purpose | Information | Lawful basis (UK GDPR) |
|---|---|---|
| Replying to enquiries | Contact details and your message | Legitimate interests in responding to people who contact us |
| Arranging a free check or a service | Contact and organisation details | Steps taken at your request before entering into a contract |
| Investor communications | Contact details and correspondence | Legitimate interests in raising investment for our business |
| Keeping the site secure | Server logs | Legitimate interests in protecting our website |
Care dataWhen you use ProxIsle
When a care provider uses ProxIsle, including for a free check, the provider is the data controller for the information it shares with us, and Oparas Ltd acts as its data processor. We only process that information on the provider's written instructions, under a data processing agreement signed before any files are shared.
We work with the minimum information needed to check hours and payments: service user reference numbers, council orders, hours delivered, invoices and remittances. We do not need care notes or health records.
Oparas Ltd holds Cyber Essentials certification and has completed the NHS Data Security and Protection Toolkit.
Sharing and storageWho else is involved
We do not sell personal information. We share it only with service providers who help us run the business, such as our email and website hosting providers, under contracts that require them to protect it.
If any of these providers process information outside the UK, we make sure appropriate safeguards are in place, such as UK adequacy regulations or the International Data Transfer Agreement.
We keep enquiry correspondence for up to 24 months after our last contact, unless it leads to a working relationship, in which case we keep it for as long as that relationship and our legal obligations require.
Your rightsAnd how to complain
You have the right to ask for a copy of your personal information, to have it corrected or deleted, to restrict or object to how we use it, and to ask for it to be transferred to you or someone else. Email team@oparasuk.com and we will respond within one month.
If you are unhappy with how we have handled your information, please tell us first so we can put it right. You can also complain to the Information Commissioner's Office at ico.org.uk/make-a-complaint or on 0303 123 1113.
We may update this notice from time to time. The date at the top shows when it last changed.